Q1: Are you a factory or a trading company?
A: We are a factory. We have been focusing on Tungsten Carbide for over 20 years.
Q2:What is your principle for the samples?
A: We offer free samples if you are willing to pay the freight.
Q3:What is your delivery time?
A: Generally it is 5 to 7 days if your required goods are in stock, otherwise it takes 20 to 30 days when there is no stock.
Q4:Do you have any test reports or certificates?
A: Yes, we can offer certificate of ISO9000:2008, we also report our test results for your reference.
Q5: Do you provide after-sale service?
A: Yes. So if you find any problem after using our cutting tools, please do not hesitate to tell us, we’ll help you to solve it as soon as possible. Your any feedback to products is our way to improvement
Q6: What should I do before contacting?
A: You can provide specific dimensions or drawings, and tell us the quantity of each item, and your application of this item. Other special requirements is also available.
Q7:How to contact us?
A: Directly contact us from inquiry, or by whatsapp or wechat. Other ways you can also provide us.